Creating a Comprehensive Emergency Contact List for Your Business
Knowing who to call when an emergency arises at your business puts you in the best position to handle the crisis in a manner that protects you, your employees, your patrons and your business. That’s why it’s smart to think through the emergency contacts that should be on your list before the crisis strikes.
Since we have assisted numerous businesses during their most critical moments, we’ve put together a list of recommended items you’ll want to include on your emergency contact list.
1. Start With the Basics: At the top of your contact list, you should have your key business information including the business name, address, location, and phone number. Emergency services will immediately ask for this information, and you don’t want you or your employees to have to search for it and delay help arriving quickly.
2. Facility Manager/Landlord: For emergencies involving your facility, like a fire or water leak, you’ll want to contact your facility manager or landlord without delay. They know your building better than anyone and may offer solutions that help prevent or minimize property damage.
3. Employee Emergency Contacts: Should a medical emergency arise involving one of your employees, you need to be able to quickly contact whomever they have identified as their emergency contact.
4. First Responders & More: This section of your list should include more than just 9-1-1. Also include the contact information for your security alarm company, poison control, and animal control.
5. Utility Companies: For emergency incidents involving burst pipes, gas leaks, or a power outage, the utility company should be one of your first calls. Be sure to include numbers for your gas, electricity and water service providers.
6. Odds & Ends: It’s also worth adding contact information for helpful services like a trusted locksmith or roadside assistance. That way if you need to have your locks replaced or help a customer or employee who is stuck in a ditch, you have those numbers at your fingertips.
Remember, quick access to these emergency contacts ensures that you will be able to respond quickly and effectively when a crisis arises. So, post these numbers where you and your employees can get to them at a moment’s notice.
Finally, as your insurance broker, we’re always here to help you navigate emergency situations, explain your coverage, and help you file a claim if necessary.