Now that a Canada Post strike or lockout seems imminent, we’d like to assure our customers that we will do our best to ensure our service to you will continue with minimal interruption. The following FAQ should answer the most common concerns if the strike or lockout does occur.
How will I get my policy documents?
During the strike or lockout we will be sending policy documents via Email to all customers for whom we have an active email address. This would be a great time to give us a call to provide us with your updated email address. Once the strike or lockout has ended, your policy documents will be mailed out as usual.
How can I get my claims cheque?
Claims cheques will be dealt with on a case by case basis based and delivery arrangements can be made with your claim adjuster.
What options do I have to pay if I usually mail a cheque?
Payments can be made using one of the following options:
- In person at our office (Cash or Cheque).
- Credit card payment over the phone with your broker.
- Internet/telephone banking.
If you have questions about any of the above or anything else related to this, please do not hesitate to give us a call. We are here to help.